For a Salesforce agency, scaling up is by no means an easy feat. It is disruptive, expensive, and resource-intensive. It also becomes exceedingly challenging to meet the growing demands of customers as you scale. But with the right help, you can spread your wings and pursue growth avenues with ease. Now, the million-dollar question is – how do you know that your Salesforce agency is ready for external support? There are certain telltale signs that will give a clearer picture. In this article, we will look into five such signs.
Sign #1: Your team is overwhelmed 😫
If you find that your team is constantly working overtime, or they are struggling to meet project deadlines, or they feel burned out from balancing multiple tasks, you certainly need extra hands. A growing workload can affect productivity and morale quickly. In no time, it will reduce the quality of work. The worst part – it can even lead to attrition. External Salesforce consultants can help lighten their load. They will also allow your internal team to focus on critical tasks while meeting all client needs on time.
Did you know: Across all industries, 31% of employees resign from their jobs because they are overworked?
Sign #2: Your reviews are going down 👎
Poor reviews can damage your reputation. Not all clients will ignore missed deadlines, incomplete work, or even poor communication. They might end up displaying their dissatisfaction on public forums. So, if you suddenly find that your agency is receiving lower than usual reviews on Google or on Salesforce AppExchange, you might have to consider seeking external help. External experts can help you turn things around by improving project delivery and client relationships.
Did you know: There are over 2115+ five-star rated Salesforce agencies listed on the Salesforce AppExchange?
Sign #3: You are turning down new businesses 🙅
If you’ve started declining projects or postponing new clients because your internal team is maxed out, it’s an obvious sign that you need external support. Similarly, if your potential clients are choosing competitors over you, and this happens frequently, it’s an indicator that there is something amiss in your service offerings, capabilities, or responsiveness. Such lost business opportunities can stunt your agency’s growth. By leveraging external Salesforce consultants, you can take on new clients without overwhelming your in-house staff. They can also bridge the skill gap and expand your service offerings. This will ensure you capture every opportunity for growth and scale in a short span.
Did you know: There are 800+ US Salesforce agencies listed on the Salesforce AppExchange that specialize only in Sales Cloud?
Sign #4: You are unable to keep up with Salesforce updates
Salesforce constantly evolves with new features and updates. Most clients would want you to implement these latest updates into their projects for improved results. If your team is unable to implement these new functionalities, it means only one thing – your agency is unable to keep up with the updates offered by Salesforce, thereby unable to provide the best outcomes for your clients. When you experience this scenario, seek external help. There are many Salesforce experts who stay up-to-date with the latest Salesforce innovations. They can ensure your agency is always ahead of the curve and consistently provide cutting-edge solutions to clients every time.
Did you know: Salesforce releases three updates every year that include the launch of many new features?
Sign #5: You are spending a fortune on internal training 💰
Investing in training for your internal team is essential. However, if you find dedicating a large portion of your budget to training programs, workshops, and certification courses, it may be a sign that you need to reconsider your approach. While training is necessary, excessive spending on it can indicate a lack of specialized skills within your team. Hiring external experts will not only address this gap, but you might also end up spending less in the long run as you need to worry about training them.
Did you know: A Certified Technical Architect (CTA) certification of Salesforce can cost $6000?
AppGlide: The Salesforce expertise you need to stay ahead
If your Salesforce agency is experiencing one of the above signs, then AppGlide can provide the external support you need. We equip agencies like yours with certified Salesforce experts who bring niche skills and deep industry knowledge. Whether you need help with complex integrations or custom development for your clients, our team has the expertise to elevate your projects and drive better results. With AppGlide, you can ensure your agency delivers high-quality solutions and continues to win new business without the burden of constant training or stretched internal resources. Contact us to know more.